Select Preferences and then select Privacy.

To manage connected services, open Outlook and select Outlook on the Dock. If you or your Admin have disabled connected experiences in your Office privacy options, you won't see Contact Support in Outlook. If you are on an older build and wanted to update Outlook, the steps to install the updates are documented here: Update office for Mac. To use the Contact Support feature, you must be on the Outlook for Mac version 15.34 (170515) and later. There could be multiple reasons why you don’t see the Contact Support option under the Outlook Help menu. Your Apple Keychain will allow credentials to be stored and you should be able to contact Support. Then select File again, and select Unlock Keychain “login.” Enter your password if you're prompted to do so.Ĥ. After the Keychain Access opens, select File on the menu bar, and then select Lock All Keychains. Press Command + Space (or press the Spotlight icon on the menu bar), and search for Keychain Access in Spotlight, and select it from the list of results.ģ. Close Outlook and other Office apps you have open (like Word, PowerPoint, or Excel).Ģ. If this happens, try resetting your Apple Keychain. I tried to Contact Support but nothing happened. When you get a message from support, you will be notified through the OSX notification center, and a notification message will be displayed on the title bar. Select Continue on this screen to allow Microsoft to collect Outlook logs.Įnter your Name, Email, issue that you are experiencing and select Start Conversation.

To report issues or report bugs, go to Help > Contact Support. Contact support is a new way to reach your support agent directly within the Outlook for Mac.

Microsoft outlook for mac 2021